18 Sep 2023

Full-Time RESERVATIONS AND REVENUE MANAGER – CAPE TOWN

facebush – Anywhere

Job Description

If you wish to apply, please send CV, references, head & shoulder pic to lizaan@facebush.co.za (DO NOT UPLOAD YOUR DOCUMENTS TO THE ONLINE PORTAL, SERVICE CURRENTLY UNAVAILABLE)

RESERVATIONS AND REVENUE MANAGER – CAPE TOWN

JOB DESCRIPTION:

The Reservations Manager assists the Sales & Marketing Manager by overseeing, coordinating, and directing the service, operations, logistics and activities of the Reservations Department to maximise occupancy at the highest achievable rate. The Reservations Manager takes responsibility for overseeing the revenue management, distribution, and pricing strategy of the lodges, and managing of the day-to-day yield operations. The role also ensures that guests always receive exceptional levels of personalised service.

ABILITIES:

  • Anticipate future circumstances, conditions and requests and use these scenarios to plan for the future
  • Think strategically and tactically in order to position the hotel and its revenue generation plans optimally
  • Comprehend and develop and communicate abstract concepts
  • Correctly communicate detailed information and instruction to others
  • Operate comfortably in an environment of high levels of ambiguity
  • Recognise market and revenue concerns

QUALIFICATIONS & EXPERIENCE:

  • Degree or equivalent in Hospitality Management / Financial Management
  • Extensive Background in Reservations and Revenue Services
  • 5 Years of experience in overseeing the hospitality Reservations and Revenue operations of a luxury 5-Star hotel

PROFICIENT IN THE FOLLOWING AREAS:

  • Understanding use of Yield-Management and Occupancy forecasting techniques
  • Application of Up-Sell and Cross-Sell strategies
  • Property specific reservations and revenue software to ensure that Occupancy and Rate are maximised
  • The use of Rate-Building software and methods
  • Application of Financial good practice
  • Management of the various booking channels
  • Microsoft Office software applications
  • Conversant with specialist terminology including F&B service, Front Office, Culinary, Housekeeping, Maintenance, Security, Operational Finance

PERSONAL QUALITIES & VALUES:

  • Committed to creating environments and systems that enable the delivery of exceptional and personalised services
  • Comfortable and accurate working with high levels of detailed information
  • Works to create a work environment that encourages high levels of engagement with the company
  • Persistent in establishing and maintaining effective systems and process activities
  • Embraces, supports and models organisational values and culture

If you wish to apply, please send CV, references, head & shoulder pic to lizaan@facebush.co.za

Job Categories: Reservations & Revenue Manager. Job Types: Full-Time. Job expires in Endless.

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